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PromptWell

PromptWell, founded as RiskAverse and renamed in December 2025, is an AI-native healthcare engagement platform that turns member and patient data into personalized, multi-channel outreach across SMS, email and direct mail.

Category
Bio and Healthcare
Website
www.promptwell.com
The PromptWell interface pulls one member's messages and records into a single view.
The PromptWell interface pulls one member's messages and records into a single view.

What PromptWell does

PromptWell helps healthcare organizations move people from a first touch to a booked appointment, with HIPAA-compliant workflows that can launch quickly and lift digital enrollment.

The secret

The gap between a health plan sending a message and a member booking an appointment is a targeting problem, not a content problem. Personalizing the message, the channel and the timing together has driven up to six times growth in digital enrollment for payers and providers.

Why NZVC invested in PromptWell

NZVC invested in PromptWell. We file the company under Bio and Healthcare on the portfolio wall.

We backed PromptWell, then trading as RiskAverse, because healthcare outreach is still mostly generic and poorly timed, and the company replaces it with personalized journeys that measurably improve engagement and appointment booking. The team built an AI-native platform that health organizations can deploy fast and trust with sensitive data. Payers and providers are under real pressure to close care gaps and improve outcomes, and better engagement is one of the most effective ways to do it.

PromptWell in the press

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