Spoke Phone
Spoke is a compliant mobile phone system for regulated industries, bringing call recording, transcription, monitoring, and business phone controls to mobile devices as well as desktops.
- Category
- AI and B2B SaaS
- Fund
- NZVC II
- Website
- www.getspoke.com
What Spoke Phone does
Teams in healthcare, financial services, and insurance use it to give mobile and field workers the same compliance coverage as desk-based staff across voice, SMS, and WhatsApp. The platform now carries more than 5 million customer conversations every week.
The secret
Compliance systems were built around the desk phone, so the moment a regulated conversation moves to a mobile handset or WhatsApp it stops being recorded at all. Closing that blind spot is a legal requirement rather than a preference, which is why regulated teams buy it.
Why NZVC invested in Spoke Phone
NZVC invested in Spoke Phone from NZVC Fund II. We file the company under AI and B2B SaaS on the portfolio wall.
We backed Spoke because regulated industries are required to capture and monitor customer conversations, and mobile has been a persistent blind spot that legacy phone systems never solved well. The team went straight at that gap with SOC 2 and HIPAA-grade compliance built in, which is table stakes for selling into healthcare and finance. Layering automated call quality and coaching on top turns a compliance obligation into something teams genuinely benefit from using.
