Upstock is a wholesale ordering platform for the hospitality industry, connecting cafes, bars, restaurants and grocers with the food and beverage suppliers that stock them.
Buyers place and track orders across all of their suppliers in one app at negotiated prices, while suppliers manage catalogues, ordering, payments and logistics in one place. It replaces the phone calls, texts and spreadsheets that most hospitality wholesale still runs on, cutting order processing from hours to minutes a day.
Hospitality wholesale is a daily habit, not a monthly purchase, so both sides open the app every morning. That frequency is what compounds the network: each supplier that joins gives buyers another reason to stay, and each buyer gives suppliers a reason to onboard.
NZVC invested in Upstock from NZVC Fund I. We file the company under Consumer and Marketplace on the portfolio wall.
We backed Upstock because hospitality wholesale ordering is large, repetitive and almost entirely manual, which makes it a strong fit for a marketplace that both sides use every day. Order volume compounds as more venues and suppliers join, since each new supplier gives buyers another reason to stay and each buyer gives suppliers a reason to onboard. The team came out of Xero and knows how to build software that small businesses adopt without hand-holding. Hospitality operators are under real cost and labor pressure, and the timing favors a tool that takes admin out of daily reordering.
You hear a lawyer explain why the billable hour is dying, a Xero co-founder turn messy supplier emails into orders in one click, and a NEAR core developer argue for community-governed AI. You get the 30-year history of AI agents back to General Magic in 1992 and a debate on whether AI kills jobs or multiplies them. It opens with a robot dog on stage.
You hear how Xero listed in its first year with almost no revenue and why that fight with MYOB mattered. Philip Fierlinger then explains what he is building with Upstock for hospitality wholesale, and why the best AI products will never mention AI.
You hear a designer who worked at General Magic and built VR for the Beastie Boys explain why he moved to New Zealand and joined Xero. Philip Fierlinger argues that design, not engineering, makes the best products, and that faked prototypes can open million-dollar doors.
“If you want to build something great, start with the dream, not the details.”Philip Fierlinger